Business Travel Management: All You Need to Know

Business Travel Management

Undoubtedly, it can be tough for firms to plan and oversee bookings, make housing and travel arrangements, and manage the countless unforeseen travel costs, tasks, and stress that come with having workers deployed worldwide. However, there are business travel management companies that can actually help firms in the planning and booking of travel. Additionally, business travel management companies provide services for managing travelers’ costs and itineraries, booking flights and lodging, arranging vehicle rentals and other forms of transportation. This article talks about small business travel management. Before that, let us know the meaning of business travel management.

What Is the Meaning of Travel Management?

Travel management is the act of gaining better rates for business travel and keeping track of what employees spend on food, housing, and other needs. However, businesses can achieve this through their offices of accounting or human resources.

Business Travel Management

Booking trips, exercising due diligence, controlling travel expenses, managing risks, processing claims, and reporting are all included in the function of business travel management, which is used by businesses to handle all elements of corporate travel. Moreover, a good plan must be in place in order to maintain a healthy bottom line because travel fees and expenses can account for a significant amount of a company’s annual budget. However, in order to ensure that workers’ needs are met and assisted throughout their business trips, travel management services and policies go beyond simply planning business travel.

What Is an Example of Business Travel?

There are various reasons why people travel for business, including meetings and conferences that are purely business-related. Also, working while traveling can involve anything from a quick weekend business trip to a long offshore assignment.

We will highlight examples of what business travel is and how to make the best decisions for your business trip.

  • Conferences and corporate events.
  • Internal gatherings and office visits.
  • Business breaks.
  • Client seminars.
  • Trade shows
  • Transfers and jobs abroad.
  • A leisure trip.

What Does a Business Travel Do?

The following are the highlights of what a business travel management company does in the corporate business world and what it takes to handle both small and large business travel clients.

#1. Organizing a Trip

Business travel companies will use a Global Distribution System (GDS) to successfully plan trips by booking flights, hotels, trains, and other specific goods as independent items within a single booking. They must also possess exceptional knowledge about these vendors and the possible limitations of these business places to visit.

#2. Post-Trip Assistance

Business travel firms are always ready to provide copies of invoices or to answer any questions that may arise. In most cases, travelers will need to submit an expense claim for their trip, or finance teams will need to adjust their accounts.

#3. Helping trip coordinators

In addition, business travel helps with special projects. They frequently offer assistance with operational issues connected to the overall travel program.

What Skills Do You Need to Be a Travel Manager?

In order to maintain your job in the travel business as a professional travel manager working for a travel company, you must find ways to increase your visibility and usefulness. There are a few fundamental skills that any travel manager needs to have in order to run a successful firm in the travel industry.

#1. Management

Depending on the size of the company, corporate travel managers may oversee other travel agents or they may operate independently.

#2. Technology

In the course of their employment, corporate travel managers may link to a range of programs, websites, and applications. Furthermore, as the travel manager will probably use technology frequently, it is critical for them to understand it and feel comfortable utilizing it.

#3. Communication Skill

Excellent oral and verbal communication skills are required to make sure that everyone fully understands the information the manager provides.

#4. Interpersonal

The job of a corporate travel manager includes cultivating relationships with travel agencies. Also, strong bonds with vendors can lead to lower prices and provide a travel manager with knowledge of how they conduct business.

#5. Financial Management Skill

One of a corporate travel manager’s key responsibilities is overseeing an employee’s travel budget.

#6. Problem-Solving

Traveling can be stressful for a number of reasons, such as unplanned crises, housing issues, flight delays, or cancellations. Meanwhile, strong problem-solving skills are extremely advantageous for corporate travel managers.

Business Travel Management Companies

Businesses that manage travel for business purposes are provided with services by business travel management companies or BTMCs. In addition,  it entails providing services for managing travelers’ costs and itineraries, booking flights and lodging, arranging vehicle rentals and other forms of transportation, and providing support to clients while the traveler is away.

Furthermore, because it keeps track of all the costs and logistics associated with business travel, this can be quite beneficial for companies with a significant number of employees that frequently travel for work. Business travel management firms most often bargain for reduced prices for their clients on a variety of travel services.

Who Is the Owner of Business Travel Management Limited?

Olufemi Adefooe, the owner and chairman of Business Travel Management Limited (BTM), expects a change in the industry soon. In addition, because of its connection with CWT (formerly Carlson Wagonlit Travel), the business-to-business-for-employees (B2B4E) travel management services, Business Travel Management Limited continue to lead the way in travel technology in the area. Additionally, it may now offer improved client services and assistance without sacrificing ethics.

What Is the Role of CEO in Travel Agency?

A president and/or CEO of a travel agency can work in any of the five tourism-related industries and build and guide the company toward a shared vision and financial objective.

  • Planning, coordinating, leading, and also overseeing the company’s operations are your duties.
  • Create and manage programs, policies, and travel business procedures.
  • Organize the efforts of departments, divisions, or regions.
  • Responsible for the financial management tasks
  • Control the operations of human resources
  • Represent the company in events outside the company, during negotiations, or while making important announcements.

How Do You Become a Corporate Travel Manager?

  • Get the Proper Education and Training: Your chances of becoming a corporate travel manager will be enhanced if you have a high school diploma and the necessary skills. Additionally, specialized education and certification from reputable organizations in the industry, including The Travel Institute and the Global Business Travel Association (GBTA), will give you knowledge and abilities in a variety of areas, including travel business administration, scheduling, accounting, and international travel.
  • Acquire GDS: Travel agents to utilize the GDS (Global Distribution System) as a reservation tool. Likewise, get a kickstart on your career by starting in entry-level roles early on.
  • Get Off to a Good Start: Although there aren’t many entry-level jobs for corporate managers, you can still find plenty of jobs that will offer you the skills you need to grow. Consequently, you can join a reputable travel business as an account manager or agent.
  • Network: Getting to know the staff and having them show you the ropes is one of the best ways to get your foot in the door in pretty much any career field. Get your business out there and get advice from the greatest, most leading travel advisors, too.
  • Be Well-Organized: To be highly organized, you must have the proper tools and organizing skills. Consequently, this gives them full control and visibility over every part of the business travel for their organization, including cost tracking, getting useful insights, and easing workflows for corporate travel management.

How Do I Become a Travel Manager?

For corporate travel managers, a bachelor’s degree in tourism, travel, or hospitality is necessary. In addition,  five years at the very lowest level of expertise in the travel sector. Consequently, it would be ideal to have at least one year of supervised experience, and a plus certification in tourism or hospitality could be useful.

Is The Roles of a Travel Management Services

The roles of a travel management service often vary, from creating a travel policy to negotiating with suppliers, making reservations, and assisting in tracking and managing travel expenses. In addition, they oversee travel for a customer who falls under a travel management business.

Small Business Travel Management

Travel management is not just for big businesses and international travelers. Any company, regardless of its size or the number of people who travel for business, whether sometimes or often, can gain from travel management. In addition, any small business (SMB) with fewer employees can make the most of its business travel programs by using travel management services. Also, for smaller companies providing business travel management, travel procedure, budget, and other policies may have to be built up from scratch. Additionally, this could appear overwhelming, so a video call to customers will be the ideal and easy choice. Furthermore, when compared to larger businesses, small business travel management tends to spend more on travel as a part of their costs. Much more, to make your business trip as economical as possible, it’s crucial to set targets, goals, and standards.

Principal concerns for small business travel management:

  • Consolidation: Avoid wasteful continuation of effort and fitting as much as you can into one round trip
  • Compliance: Ensuring that your team adheres to your cost limits and is aware of their purpose
  • Flexibility: Your workers to arrange their own travel so they can respond promptly to situations requiring it
  • Integrity and Accountability: Having control over the reasons why your staff travels, their spending, and their goals


Building a travel policy from scratch, negotiating with suppliers, making reservations, and helping to track and manage travel expenses are all common building blocks from start to finish operations for smaller companies that offer business travel management. Much more, to make your business trip as economical as possible, it’s crucial to set targets, goals, and standards.

  1. Corporate Travel Management Companies: Complete Guide
  2. Travel Management System: Definition, Features, Advantages
  3. Travel and Expense Management Software: Best Software

Business travel management FAQs

What Is Corporate Travel Management?

Controlling, monitoring, and reporting on a company’s travel-related costs is the act of travel management. Business travel can be handled by in-house travel managers, outside business travel firms, or administrative professionals in charge of running an office.

What Makes a Successful Business Traveler?

  • They are experts in packing.
  • They made objectives for their journey.
  • They are supported by a strong TMC
  • When there is difficulty, they remain calm.
  • They continue to interact with the “actual” world.