CATERING MANAGEMENT: The Services of a Catering Manager

Catering Management

Whether you plan to host a party or work in a commercial kitchen, catering demands a robust skill set. Also, an excellent caterer is known to be well-organized and skilled at cooking huge quantities of food. Without missing a beat, they will serve meals to diners or maintain the flow of food during events. Read on to find out more about Catering Management

What Is the Meaning of Catering Management?

Catering Management refers to the planning and organization of food and beverage services for various types of events as part of the food services sector.  Also, most of the time, catering managers work for catering firms, hotels, schools, hospitals, prisons, and cruise lines. In addition, they work as independent contractors providing catering services. In some cases, catering managers also go ahead and set up their own catering companies.

Responsibilities of Catering Managers

Catering Management goes a long way, especially depending on where the catering manager is working at any given time. Similarly, below is a list of duties and responsibilities for a catering manager.

  • Catering managers are responsible for running the day-to-day catering operation and services in hotels, restaurants, and resorts.
  • A catering manager is also responsible for checking the quality and quantity of food at any event.
  • They also ensure that they maintain a budget and provide customers satisfaction
  • By hiring, training, managing, and inspiring both permanent and temporary employees
  • Keeping to budgets, and maintaining financial and administrative records.
  • Monitoring the quality of the products and services they provide.
  • Building relationships and negotiating contracts with suppliers/vendors.
  • Supervising food preparation and presentation at different events
  • Also, run marketing services to prospective clients in the catering company
  • A catering manager is also responsible for supervising staff at any functions or event

Careers in Banquet and Catering Management

Below is the career option that includes banquet and catering services.

#1. Food Service Supervisors

Restaurants and other businesses that offer food and beverages, like catering services, are managed by food service managers. Also, these supervisors are responsible for overseeing workers, business operations, and various areas of food preparation. Managers of food services can be in charge of the following tasks:

  • Controlling the production and presentation of food
  • Handling financial records and budgets
  • Placing orders for food, tools, and other supplies as necessary
  • Scheduling and educating employees
  • Ensuring client fulfillment and respect for food laws and regulations
  • The minimum educational need for food service managers is a high school diploma, along with some relevant work experience in the food business.

#2. Chefs

 Some chefs are in charge of food preparation for a catering company or manage their own catering business. Also, chefs supervise their kitchen employees and ensure that all food preparation complies with safety regulations. Chefs can also be in charge of the following duties:

  • Establishing menus and recipes
  • Utilizing healthy food products
  • Keeping track of inventory and inspecting work areas for cleanliness
  • Teaching cooks and kitchen personnel
  • A college culinary degree or an apprenticeship are two ways that chefs will advance in their careers.

#3. Hotel Managers

The management of establishments that provide overnight accommodations also provides catering for events. Also, this makes lodging managers the best example of how hospitality and food services can exist. Certain sorts of accommodation managers, such as convention service managers who oversee conventions and special events conducted at the facility, can work with food services more frequently than others. Convention service managers will also be responsible for:

  • Determining event needs/goals through a meeting with clients
  • Booking rooms for customers
  • Setting up the conference room and making reservations for catering, multimedia, and other services
  • Solving issues on the day of the event
  • In areas like hospitality or hotel management, lodging managers can work with a high school diploma, certificate, associate degree, or bachelor’s degree in Hospitality Management

Degree Programs in Catering Management

There are numerous online catering courses and certificate programs available. Also, these online courses in catering management can help you especially if you want to consider distance learning.  Despite the fact that there are few degree programs dedicated exclusively to catering administration.  While taking a course in catering management is not a criterion for working in the field. In other words, programs leading to degrees in hospitality, and subjects pertaining to food service are typically included as well.


In other, for you to work in a catering management firm, you need to have the following skills

  • Strong organizational and time management skills
  • Effective communication and listening skills
  • Conflict management skills
  • Decision-making and implementation skills
  • Financial budgeting skills
  • The ability to build a friendly relationship between your staff and clients
  • Versatile knowledge of food and proper hygiene

Qualification as a Catering Manager

Below is the qualification for you to become a successful catering manager

  • Hospitality management
  • Food and science technology
  • International hospitality management
  • Culinary/catering management
  • Home economic and nutrition
  • Food regulation and hygiene standards
  • Hotel and restaurant management
  • Customer service and public relation
  • Financial management

Catering Managers Typical Employers

Wondering what an ideal catering manager’s employer will be, let us look at the following sectors.

  • Catering firms
  • Hotels
  • Hospitals
  • Prisons
  • Tourist attraction
  • Colleges 
  • Offshore oil and gas 
  • Transport providers including airlines and cruise liners

Catering Management Software

A digital system called catering management software can assist eateries and food service providers in managing all the administrative difficulties that come with operating a catering company. Also, there are many different types of catering software, and they vary in terms of the features, functionality, usability, and cost that they provide. This type of software is typically made for catering, banquet, and event management businesses.

How the Catering Management Software Work

The majority of catering management software packages share a few key features and functionalities. Also, these programs typically enable managers to submit invoices to clients, organize activities using an online calendar, and monitor employee hours. In addition, managers can typically access the main dashboard from their desktops using this type of software. For example, administrators can create forms and checklists that they can distribute to both customers and staff. Furthermore, staff members can have access to a mobile catering app. Through this, individuals can, among other things, claim and swap shifts, clock in and out, and speak with coworkers and bosses.

Importance of Catering Management Software

The following are the benefits of using a catering administration software

#1. It Saves Time

The management of a catering company can be very time-consuming. All processes are also in digital form or automated with catering management software, which makes communication, scheduling, and time management simpler.

#2. It Reduces Cost

Your company will ultimately save money if you invest in catering management software. It also enables managers to acquire precise estimates. Furthermore, check up on every part of their company’s finances, and discover areas for development.

#3. Distance Is Not a Problem

Managing business operations from wherever is now possible, all thanks to mobile technology for catering companies. This can also involve time management, communication, and finances, among other things. Regardless of where you are working, you can also access important information and keep it in one location.

#4. It Improves Customer Experience

The catering management software further allows catering businesses to avoid customers’ specific requirements. For instance food allergies, number of guests, and details of the price  

#5. Improved Staff Communication

A catering company will struggle in almost every other area of operation without effective communication. In other words, every query gets an immediate response, and emergencies are handled in real-time, with no time wasted, when employees can simply interact from their mobile devices with senior management and each other.

What Are the Functions of Catering Management?

The following are the functions of catering management

  • Planning
  • Organizing the event
  • Have your equipment ready
  • Controlling
  • Meeting up with customer’s needs and satisfaction

What Is the Difference Between Catering and a Banquet?

A banquet is a lavish meal served to celebrate a special occasion. It is also characterized by a big feast with main dishes and sweets, always followed by alcoholic beverages like wine or beer.  Meanwhile, Catering is the business of providing meal service for special occasions held at a distance, such as birthday celebrations, dinner parties, or family gatherings.

What Are the Four Types of Catering?

The three types of catering also include:

  • Wedding Catering
  • Corporate Catering
  • Social event Catering
  • Concession Catering

What Are the Five Basic Functions of Management?

  • Planning
  • Leading
  • Organizing
  • Staffing
  • Controlling

Related Posts

  3. Hospitality Management: Definition, Types, Careers

FAQs for Catering Management

What are the seven qualities of a successful caterer?

A good caterer must be able to have the following qualities in other to be successful

  • The ability to organize
  • Pay clear attention to details
  • Must have the ability to relate and also communicate with others
  • Ability to handle conflict when they arise
  • Keep to time and appointments
  • Been able to provide quality services to its client and also deliver effectively
  • Paying attention to a client’s needs

What are the six items included in a catering proposal?

In order to write a clear catering proposal, you will have to include the following six items.

  • Write a cover letter as the first step
  • Secondly, include Your Menu Items & Cost 
  • Also, include any additional fees.
  • Total quote.
  • Explain Your Policies in Step
  • Lastly, payment information and signature.

What is the workflow in catering?

A “workflow” in the catering industry is the different activities that a caterer needs to complete a task.