Are you looking for a career in hospitality and tourism management? Free certificates in hospitality and tourism management are without a doubt a great way to gain the skills needed to succeed in this field. With the right training, you can develop the knowledge and skills to succeed in a range of roles.
From working in the front office to managing a restaurant, hospitality and tourism management certificate programs can also help you develop the skills and knowledge you need to be successful. Moreover, with free certificates in hospitality and tourism management, you can gain the credentials you need to secure a job in this exciting industry.
What can I Do with a Certificate in Hospitality and Tourism Management?
The hospitality and tourist management certificate program intends to assist students in advancing from entry-level positions to supervisory roles in the hospitality and tourism industry. This is by preparing them for jobs in hotels, restaurants, travel agencies, and other related organizations.
See Also: Tourism and Hospitality Management: Definition, Benefits, Careers
List of the Free Certificates in Hospitality and Tourism Management
Below is a list of free certificates in hospitality and tourism management to pursue your professional career.
#1. Guest Service in Hospitality and Tourism
Team members will learn the value of top-notch customer service and how to welcome customers in a hotel or restaurant through EdApp’s Guest Service in Hospitality and Tourism course. Additionally, it will discuss customer complaints and offer advice on how to handle them. Besides, delivering and allocating training directly to the team’s cellphones is possible through EdApp’s seamless interaction with the scheduling platform Deputy. Teams may also concentrate on more crucial activities by spending less time generating and managing training, thanks to this automated training delivery.
#2. Demand Management
To ensure that information and resources circulate freely throughout your firm, Coursera is offering a free hospitality certification program. It addresses issues such as revenue management, demand development as a marketing tactic, and asset management. Your team will have the opportunity to investigate crucial elements that will ensure the success of your hotel in such a cutthroat industry.
This training will also teach your team the value of internet marketing in establishing their presence in the online world, which is important given the current rapid growth of technological trends. This course can be taken whenever and anywhere you want through Coursera, which offers flexible deadlines.
#3. Teamwork in the Hospitality Industry
The success of hospitality enterprises depends on teamwork. The hotel industry’s use of teamwork, how it manifests in practice, and how your team can profit from it are all highlighted in EdApp’s Teamwork in the Hospitality Industry. The course covers the significance of both verbal and nonverbal communication as well as why it is so crucial for developing positive working connections with one’s team.
The training also includes real-world scenarios where teamwork can be used, along with some ideas to improve each circumstance to ensure improved learning retention. All EdApp courses have been created to properly respond to smartphones, embracing mobile learning technology and offering students the freedom to complete their coursework while on the road or in between breaks.
#4. Guest Experiences
EdApp’s Guest Experiences offers valuable advice on how to provide good customer service, like smiling, introducing yourself, and gauging visitors’ moods. It also explains how to provide consistent service and customize the experience for each visitor. Additionally, the final section of the course provides information on the most frequent client concerns and how to foresee and prevent them in the future. This free hospitality certification is completely editable and can be personalized with a logo to fit the style and branding of your company.
#5. Cleaning and Sanitizing in Hospitality
A cleaning training course has been developed by EdApp to give hotels the knowledge they need to maintain cleanliness in their facilities. The training covers proper cleaning and disinfection procedures as well as the distinction between cleaning and sanitizing. A gamified quiz, star bar, and leaderboard features are also included to encourage healthy rivalry among the crew. Studies reveal that if a hotel or restaurant is clean and promotes outstanding hygiene, 92% of customers are more inclined to recommend it.
#6. Hospitality Management Course
The Hotel Management Course at Brentwood is an excellent choice if you’re seeking a free hospitality certification for your entry-level employees. The fundamentals of hotel management and the main responsibilities of important hotel departments are all covered in this course. Additionally, it will teach your employees the fundamentals of housekeeping and front-office operations. There are no time limits or deadlines; rather, students set their own schedules for learning. You can purchase the certifications for this hotel management course for a modest charge.
#7. Hotel Management
An introductory course in hotel management has been developed by renowned academics and industry professionals at the Oxford Home Study Centre. It covers the fundamentals of hotel management, making it ideal for training new employees. Additionally, a thorough breakdown of the duties of the housekeeping department and front desk operations is provided.
Enrolling in this free hospitality certification program includes access to study materials and study tools. Additionally, it offers self-paced learning, giving your staff the freedom to select the time and location for their training.
#8. English for Tourism
The English for Tourism course taught by Alison is more than just a language course. It is designed to assist hotel front desk staff members in honing their communication abilities and making sure they make a good impression on their clients. In this training, they will learn how to provide their guests with a polite welcome, directions, and assistance as needed.
It will cover a few conversational tips that are particularly useful when dealing with hotel inquiries and checking guests in and out of hotels. Additionally, the process for handling and resolving complaints will be covered. Although this program is free, there is a modest cost if you want to receive a shareable certificate.
#9. The Art of Bussing
Hotel restaurant servers may sharpen their skills and deliver great customer service by taking this EdApp course. It covers the duties of a busser, including carrying plates, folding napkins, pre-bussing tables, and cleaning tables. Additionally, it teaches you how to effectively clear tables, detect a guest’s mood, and wash dishes and utensils. A quiz will be given to students at the conclusion of the course to assess how much they have learned and retained.
A microlearning design concept was used to create this free hospitality certification, with bite-sized modules that can be finished in 5–10 minutes. This microlearning course is shorter and more focused, resulting in greater learner engagement and memory retention.
#10. Luxury Management
Teams that manage premium brands within the hospitality sector would benefit from this free certification program offered by edX and developed by industry professionals from the Hong Kong Polytechnic University. It explains the fundamentals of managing luxury brands as well as the abilities and tactics required to succeed in this industry.
Your team will have the opportunity to investigate seasoned marketing strategies and long-term luxury market trends that will help position your brand ahead of the competition. Additionally, it will discuss some of the industry-wide issues as well as solutions to them. Although this course on hospitality management is free, participants should have some prior knowledge of the industry.
How Long Does a Certificate in Hospitality Take?
A certificate or certification in hospitality management is an additional option. You can finish the certifications in roughly a year. An associate’s degree or certificate from a community college is an option. The certifications frequently come with an internship requirement and are awarded for part-time education.
What Qualifications Do I Need for Hospitality?
Hospitality qualifications
- Diploma of Higher Education.
- Foundation Degree.
- Bachelor’s Degree.
- Graduate apprenticeship.
Do You Need Qualifications to Work in a Hotel?
The short answer is no, you don’t need a degree if all you want is a part-time, entry-level position at a hotel, restaurant, or bar. Without a tertiary education, it is possible to reach junior management roles, and if you work hard, you may advance even further.