Working conditions in a large hotel

Large hotels frequently require their staff to work long hours during unsociable periods. There is a great deal of public interaction, which can be taxing. While some employees could find it fun, others might find it challenging to deal with obnoxious or irate visitors. Large hotel working environments can be demanding but also rewarding. Large hotels may offer a fun work environment for staff and visitors alike with strong management and a positive attitude from employees.

In this article, we explore the working conditions in a large hotel to help you decide whether it’s the right part for you.

Working in a Hotel

Hotels typically offer consistent work. The chance to progress within the company via hard effort, as well as additional perks like discounts or bonuses. Depending on the role or length of employment, some hotels offer distinct benefits to employees, while some benefits are available to all hotel staff. However, working in a hotel may be stressful, especially during busy times. You could find it challenging to complete the same activities every day and adhere to the schedule required by the hospitality sector, which frequently includes nights and weekends.

It’s critical to weigh the benefits and drawbacks of a profession in hospitality while deciding whether to pursue one.

Advantages of Working in a Hotel

Below are the positive working conditions in a large hotel

#1. Worker Discounts

You might be entitled to discounted services at that hotel or others in the hotel group if you work there. When you travel, you and your family might be eligible for a discounted rate for rooms or suites. Additionally, hotel management could give staff members cheap access to gyms, swimming pools, and other amenities or free meals in the hotel restaurant during specific times.

#2. Chances of Progress

You can gain important knowledge and experience at entry-level and associate roles in hotels. You can then use this to progress in the hotel’s organizational structure. A hotel has management roles on several of its teams. This might give you prospects for leadership and a higher income. For instance, hotel housekeeping managers frequently start out in entry-level housekeeping positions before taking initiative and honing their talents to go up the ladder.

#3. Transferable Qualities

In a hotel environment, you can obtain a variety of skills that you can utilize to land a job at another hotel or hospitality company. Additionally, you may apply the skills you learn in a hotel job to a variety of related fields, giving you an advantage over competitors when applying for jobs. Working in guest services, for instance, can help you develop interpersonal, communication, and prioritization skills that can help you stand out as a candidate for administrative roles in businesses like retail, healthcare, and many others.

#4. Various Interpersonal Encounters

Depending on the hotel’s location and your duties, working in the hospitality sector may give you the chance to interact with people from all over the world. Besides, you can deal with a variety of guests in roles in administration or guest services, ensuring that they enjoy their stay at the hotel. Moreover, you can improve your language abilities and gain knowledge of many cultures and nations by interacting with visitors and coworkers from a variety of backgrounds.

#5. Possibility of Changing Location

After demonstrating that you are a benefit to the hotel’s brand, a large hotel chain may permit you to shift to a hotel in a different area. In this way, you might also move to a new state or nation with the knowledge that a job in a comfortable workplace is waiting for you there. Depending on your job, the company may cover your moving costs.

Challenges of Working in a Hotel

Below are the negative working conditions in a large hotel.

#1. Management Approach

Most hotels are organized into departments, where managers keep a tight eye on their staff and report to directors or higher-level management. Managers can also help their team members satisfy the hotel’s requirements for quality work by communicating directly with them. It could take some time for you to adjust to the norms and expectations of a hotel if you’re used to having less manager supervision. Following formal procedures to report complaints or ideas may also be difficult for you.

#2. Seasonal Scheduling Variations

Your work hours may change throughout the year if you work in a place that experiences busy and sluggish tourist seasons. For instance, a hotel next to a ski resort can experience significantly higher occupancy in the winter than in the summer. If you’re accustomed to working a set number of hours each month, you might need to adjust and work more hours during the busy season to make up for the slower time.

#3. Regular Responsibilities

In some hotel positions, the same responsibilities must be completed repeatedly. For instance, to uphold the hotel’s standard of cleanliness, housekeeping staff normally follows the same cleaning procedures for each room after visitors check out. These roles might be challenging for you if you prefer taking on new challenges every day.

#4. Crowded Environment

There can be a lot of activity in the hotel’s lobby, hallways, kitchen, and other areas at peak times. Your focus may shift based on the needs of customers or other employees, depending on your position, which calls for flexibility. For instance, regardless of what they were doing when the phone rang, a guest services representative may attend to a client or phone call whenever it rings. It could be difficult for you to get your work done in a hotel if you like a quiet, formal setting.

#5. Holiday and Weekend Shifts

To accommodate guests that travel during these times, many hotels are open on weekends and during holidays. When other businesses are closed, you can still be working if you work at a hotel. The holidays might be a great opportunity to put in more hours and earn more money, but if you’re used to working regular business hours, it might be difficult to adjust to a new schedule.

What Are Typical Working Conditions?

These conditions include things like lighting, the size of the space in which a worker must perform her job, exposure to potential toxins, allergens, or nuclear or biological hazards, and what kind of physical strain (i.e., heavy lifting) a worker can expect to undergo.

Why Is Working at the Hotel Stressful?

The hospitality industry is highly stressful, as it involves hard labour, strict deadlines, unexpected interactions with guests, long working hours, night and evening shifts, repetitive work in frequent rotations, work overload, antisocial working hours, and interaction with demanding customers.

What Are the Working Conditions of a Hotel Manager?

Hotel managers typically work regular business hours in an office setting. They often visit and survey other departments in a non-office setting, such as housekeeping. Since hotels operate continuously without closing, some managers may work nights, weekends, or holidays.

What Are Some Poor Working Conditions?

Inadequate space utilization. Bad lighting. Non-ergonomic facilities for employees are anything that poses a hazard to employees, customers, or visitors.

What Is the Biggest Challenge Working in Hospitality?

The biggest challenges of working in the hospitality industry include:

  • Staff Shortages and Retention
  • Cost of Living Crisis
  • Increase in Hospitality Tech
  • Environmental considerations
  • Meeting demand.


Working conditions in a large hotel can be demanding, but they can also be incredibly rewarding. We hope this post has helped you better understand what to anticipate if you are thinking about a career in the hospitality sector. You may succeed in this industry with the appropriate mindset and a willingness to put in a lot of effort.

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FAQs About Working Conditions in a Large Hotel

What responsibility is there for working conditions?

The employer is always obliged to see that the work can be carried out without risk of ill health or accidents.

Are hotel workers happy?

A new data study from shows the hospitality industry is back in full swing and workers are happier than ever before

What is the hardest job in a hotel?

The Most Hard-Working Department In The Hospitality Industry

  • The housekeeping team is arguably one of the most hard-working departments in the hospitality industry.
  • During a housekeeper’s 8-hour shift they are constantly on their feet (or even on their hands and knees).